Welcome to iShine Cleaning Services

We're excited to help you enjoy a cleaner, healthier, and more comfortable home. This guide will help you understand what to expect from your service and how to prepare for your first cleaning.

Our goal is simple:
• Deliver exceptional cleaning
• Provide reliable service
• Give you more time to enjoy what matters most

About iShine

iShine is a locally owned and operated cleaning company serving homes throughout Central Florida.

We understand that inviting someone into your home requires trust. That's why our team treats every home with care, professionalism, and respect.

Whether you need recurring service, a deep clean, move-in/move-out cleaning, or a one-time refresh, our goal is to leave your home looking its best and give you one less thing to worry about.

We sweat the small stuff so you don't have to.

Before we arrive

To help us provide the best service possible, please review our pre-service checklist

1. Pick up personal items

Please remove or organize personal belongings such as:

• Clothing
• Shoes
• Toys
• Important paperwork
• Valuables

This allows our team to focus on cleaning rather than organizing.

2. Clear counter tops

Removing excess items from kitchen and bathroom counters allows us to clean surfaces more thoroughly and efficiently.

3. Secure pets

We love pets!

However, for their safety and ours, please let us know if pets will be home during the cleaning.

4. Provide access
Please ensure we have any necessary:

• Gate codes
• Door codes
• Alarm instructions
• Keys or lockbox information

5. Let us know your priorities

Have a room you'd like us to focus on?

A specific concern?

Areas you'd prefer we avoid?

Please let us know before your appointment.



General Cleaning Checklist

Kitchens

✓ Clean countertops

✓ Wipe appliance exteriors

✓ Clean sink and faucet

✓ Spot clean cabinet fronts

✓ Clean stovetop

✓ Clean microwave exterior

✓ Empty trash

✓ Sweep and mop floors

Bathrooms

✓ Clean and sanitize toilets

✓ Scrub tubs and showers

✓ Clean sinks and faucets

✓ Clean mirrors

✓ Wipe countertops

✓ Empty trash

✓ Sweep and mop floors

Bedrooms

✓ Dust surfaces

✓ Make beds (if linens are left out)

✓ Vacuum or mop floors

✓ Dust reachable furniture

Living Areas

✓ Dust surfaces

✓ Vacuum or mop floors

✓ Dust windowsills

✓ Straighten cushions

✓ Empty trash


Don't see what you need?
Call us and ask.

Deep Cleaning Add-On Services

Looking for a more detailed clean? Ask about our add on services.
Contact us for current pricing and availability.

✓ Inside Oven Cleaning

✓ Inside Refrigerator Cleaning

✓ Cabinet & Drawer Interiors

✓ Interior Window Cleaning

✓ Move-In Cleaning

✓ Move-Out Cleaning

✓ Baseboard Detailing

✓ Blind Cleaning

✓ Wall Washing

✓ Laundry Folding

✓ Bed Linen Changes

✓ Vacation Rental Turnovers


Service Policies

Payment

Payments are due on the day of your scheduled service. You have several payment options.

• Leave cash or a check on the kitchen counter payable to iShine

• VENMO

• Zelle

• Cash App

Payments

Rescheduling & Cancellations

At iShine we understand how unpredictable life can be. That’s why we work with your schedule to ensure that we’re cleaning your home at a time that’s most convenient for you. If you need to cancel or reschedule a cleaning, we recommend that you call about 72 hours before your next scheduled service. We will do our best to accommodate all of your scheduling needs.

Satisfaction Guarantee

If you're not completely satisfied, please contact us within 24 hours of your cleaning. We'll work quickly to make it right.

Safety

For the safety of our staff and customers, we do not clean biohazards, mold remediation projects, pest infestations, or hazardous materials.


FAQs